The printer option still works but I can’t copy, scan or fax since the unit indicates “busy” when I try any of these functions. Modify your browser’s settings to allow Javascript to execute. Please, let me know if the issue is resolve. Related Question My hp officejet G85 won’t successfully send multipages faxes Can you help me with this problem? It matches the product:

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I like this model very much and have gotten many years of good service out of it. You may be able to get one off a board or buy from your local electronic hobby store.

Retainer – Felt retainer – Holds the carriage lubrication felt on both sides of the pen carriage assembly. Posted on Jan 03, If you do, see below. We took the thing apart and cleaned everything, looking for stripped gears or anything to cause it to make the grinding noise. Thanks to everyone else who posted helpful hints in this thread!

HP Officejet g85 All-in-One Printer – Driver Downloads | HP® Customer Support

Search Forums Recent Posts. I was amazed to find that a number of other people have had exactly the same issue.

Cover Main – This is the main cover of the printer.


It was making a grinding noise and displaying the message “Scanner Failure”. I don’t have any more spare scanner motors, so h; saved a G85 from the trash. Check all it’s connections, or otherwise you may need to get a new one. Clean it carefully with a kitchen towl. Could the scanner head be bad. I have them in all sizes plus other type bits because on I work on this stuff all the time. Also remove the rear cover and check the cables that plug into the main sanner board.

Does this relate to any of the previous issues that are fixed with cleaning or is mine something different? There is no laser in a G Gear Cluster – Cluster gear, large gear on service station. Europe, Middle East, Africa.

Select from the products you own. Adjuster – Width adjuster assembly – Used to set the gp input tray to scnner width of the paper being used. Base – Belt attachment base – Mounts on rear of carriage assembly – Covers carriage PC board and holds belt attachment tower. If the error still displaysconnect the printer power cord to a different wall outlet to determine if the original outlet is causing the issue.

Thank to all for your postings here.

Separator – Pad separator – assembled from plastic and rubber components; to help in separating sheet of media during printing from bottom trays. Follow this acanner to stop these prints: We are unable to determine your warranty status for the product and serial number provided.


Scanner Cable – Flex circuit cable which connects to the scanner assembly. Belt Duplex – Duplex timing belt – small belt that goes on the duplexer unit.

Officejet g85 scanner failure on screen and cannot fax more than 1 page at the time.

Power Module Assy – World wide power module – includes hpp module and power module to printer cord – also, include outlet to power module cord. Reconnect the power cord to the rear of the printer, and then turn on the printer. HP Company will not allow their Authorized Service Providers to work on the Officejet Series, under warranty and even discourge us from working on them when they are out of warranty Learn more about HP’s privacy policy.

Dont know the part number off hand but you can find at the HP site.

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