Spotify customers are complaining that strangers are breaking into their Family accounts, years after the problem was first raised with the music-streaming service. However, members of the Spotify subreddit are complaining that strangers are barging into their Family accounts, allowing them to freeload on a premium subscription. One customer claims four stranger profiles were set up on their Family account. Not even sure when it happened or how long this has been going on for. Several other customers in the same thread report similar intrusions, with complaints spanning back several years.
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Is Spotify security strong enough?
Subscriber Account active since. Spotify Premium is popular for a number of reasons: it's inexpensive, doesn't include ads, offers a wide variety of music, and more. With a Family Plan, members of the same household can enjoy the same Spotify Premium benefits without having to pay for multiple subscriptions.
Spotify Family Plan: What does it include?
Spotify made it much more affordable to have your whole family on a Spotify Premium plan last month, but it didn't make the process of adding family members any easier. Late last month, Spotify changed the pricing for its family plans to match those of Apple Music and Google Play Music. This puts Spotify's family plan pricing in line with many other popular music streaming services available. Sadly, Spotify didn't make upgrading your account from Premium to Family any more intuitive, and user management could use some work. Nonetheless, here is how to upgrade your Spotify account and share your Premium access with your family. Upgrading your Spotify account to Family isn't a difficult process, but it's not immediately apparent where you need to go to make the change. Even worse, you can't make any of these changes from within the mobile or desktop Spotify apps. It all has to be done in a Web browser. If you're an existing Spotify Premium or a free user, the process for upgrading to Spotify Family is the same. Managing users on your Spotify Family account also needs to be done from within a browser.
Spotify will require family plan members to prove that they are all living at the same address, in a revived initiative to prevent abuse of the subscription option. Spotify, apparently, wants to stop that from happening. This is not the first time that Spotify has tried to limit the number of people subscribing to its family plan. Last year, the music streaming service asked certain members to confirm their location by giving their GPS coordinates. The pilot program was abruptly ended due to privacy concerns. The concerns about user privacy have also returned, and Christopher Weatherhead, technology lead for U. Spotify, however, claimed that the location data that it will require will be encrypted, and will only be used for the purpose of verifying family plan subscriptions. It remains unclear, however, how strict Spotify will be in enforcing the location data requirements, and if it will really cancel family plan accounts that are found to be in violation.